Sometimes catastrophe strikes. Whether it’s an economic downturn, a pandemic, a natural disaster or a company scandal, your organization should be ready to make a comeback. Here’s how to prepare for your workforce crisis recovery.
The best time to develop a strategy is before a disaster happens. If you haven’t already, form a crisis management team. Ask them to outline “What if…?” scenarios, along with potential action plans. Address issues such as safety, communication, leadership, and sustainability. And don’t worry if some of the situations sound farfetched. Crises often sound unbelievable until after the fact. Think of the September 11 attacks or the 2020 Coronavirus pandemic.
Put Your People First
Your business’s top priority needs to be the safety of your employees. Design an effective emergency notification system so you can contact everyone immediately. Then, test this system regularly, so you are certain everything works correctly. Also, once you know your people are safe, provide guidance, and support both during and after the crisis. This ongoing reassurance will calm fears, build trust, and return your workforce to full productivity faster.
Address Your Company’s Needs
Although your employees are important, you must take the well-being of your organization into account too. After all, you can’t protect your people if your company goes out of business. Figure out what you need to do to keep things running. Identify critical functions, shelf non-essential projects, and come up with feasible backup plans. In addition, enlist the help of your workers. For example, if your company is strapped for cash, employees may be willing to take a temporary pay cut to avoid layoffs.
Keep Everyone Informed
Quick and effective communication is essential to surviving a crisis. Therefore, your communication strategy should be well documented by your crisis management team. Even if you’re still gathering the facts, experts recommend sending a boilerplate statement as soon as possible. This may read, “We’re looking at the situation, and we’ll be back in touch shortly.” And remember, your employees will inevitably share what they know with the greater public. So, be sure to match internal memos with external messaging. This keeps everyone on the same page and allows your team to confidently exchange information with customers.
Evaluate Your Performance
Once things have returned to normal, you’ll want to see how you did. This is a key step to improving your performance in the future. Gather your crisis management team together. Make a list of “What Went Well” and “What Didn’t So Go Well.” Address any shortcomings, so your organization can not only survive the next crisis but also continue to thrive.
Is Your Company Looking for Talented Employees Who Can Assist with Crisis Recovery?
FirstStaff places professional, administrative and light industrial workers in Conway, Arkansas and beyond. We can help your organization solve staffing challenges that might arise during a crisis with innovative and affordable solutions. Learn more about the advantages of partnering with FirstStaff today!