David Dalton began his career with FirstStaff in 2015 in the Little Rock office. He plays a vital role in the operations of the Little Rock and Conway branches and was instrumental in the opening of the Paris, Texas branch.  David's superpowers are world-class customer service and his infectious energy.  He makes people want to work with him, and never seems to have a bad day.  David loves making a positive difference in the lives of others.  All customers are VIPs and deserve his full attention and respect.  Clients appreciate David’s can-do attitude and his consistent follow-through and know that he works tirelessly to exceed their expectations.  Any applicant or employee that interacts with David will see firsthand that he is encouraging and fair, but always honest and genuine.  David continues to hone his HR and leadership skills through membership in the Society of Human Resource Management (SHRM) and the Central Arkansas Human Resource Association (CAHRA).

Sarah Posey has been with FirstStaff since November 2016.  She is a fast learner, a self-starter, and takes charge of her own development and growth.  Her focus and determination are key traits that allow her to step outside her comfort zone, making sales calls and having crucial conversations with employees, customers, and co-workers.  Sarah is fearless and tenacious without being aggressive or arrogant.  She is as friendly as they come, too, easily able to put anyone at ease.  Sarah is a true representation of FirstStaff's values!

Johnathan has worked in staffing since 2016.  John’s affable nature and outgoing personality allow him to establish lasting relationships with clients, employees, and coworkers.  John’s favorite part of his job is interacting with clients on a daily basis.  Clients know they can trust John.  His unflappable demeanor in the face of challenge reassures clients that they are in good hands.

Gabriela Rangel joined our FirstStaff team in 2018, and her sweet demeanor has been gracing our Little Rock office ever since.   Before coming to FirstStaff, she worked as a bilingual telephone customer service agent, which prepared her well.  Her teammates describe her as persistent, honest, and helpful.  Gaby’s favorite part of the job is the interview, digging deep to discover a candidate’s motivations so that she can find an ideal work assignment for them.  She knows that most people that come to FirstStaff for a job just want a chance, an opportunity, to get to the next step on their ladder of success.  Outside of work, Gaby helps her community by volunteering at her church and at local food banks.  She is definitely a blessing to FirstStaff. 

Regan Waits is one of the newer additions to the FirstStaff Little Rock team.  A Texas Tech graduate, Regan thrives under pressure and approaches clerical staffing with unmatched enthusiasm.  Regan’s excitement for her work infects everyone she comes in contact with, including co-workers, clients, and employees. Regan gets the most joy out of her job when she is able to help connect the perfect candidate to the perfect client.  According to Regan, there is nothing more fulfilling than being a resource to someone in need.

Keon Thrower joined the FirstStaff team in 2015 to lead a six-month project for a customer; four years later, Keon is a critical member of our leadership team.  He is a member of the FirstStaff Safety Team and is OSHA 30, OSHA 511-30, and OSHA 501-30 certified. Keon’s charisma, his attitude, and his communication skills are integral to his success.  He never takes credit for himself, and is the first to give credit to those around him. One member of Keon’s team refers to him as the “secret weapon,” and another calls him the “calm in the storm.”  Keon is FirstStaff’s Superman. 

Holley Little has been with FirstStaff for so long, she can’t imagine doing anything else!  Through multiple organizational and name changes, she has been an integral member of the team since 1994.  A key element of staffing is maintaining and growing customer relationships and Holley does this by always listening carefully to the customers’ needs and working hard to find solutions.  She has developed and implemented some of the longest-running staffing programs in Arkansas.  Holley takes pride in the decades-long customer relationships she has formed, but still gets excited every day to work with brand new clients and candidates.  FirstStaff is not the only benefactor of Holley’s skills and expertise.  She is involved in numerous organizations in Benton and Central Arkansas and was recognized as the “Outstanding Human Resource Professional of the Year” by the Arkansas Society for Human Resource Management (ARSHRM) in 2016.  Holley’s leadership skills, business acumen and contagious smile are just some of the reasons she is an MVP to FirstStaff and her community.  “She is the best recruiter in the business,” says one of her teammates, “it’s almost as if she is secretly cloning people.”  If only we could clone Holley! 

Melissa Jones began her career with FirstStaff in 2010 in the Benton Office.  Melissa has an unmatched drive to assist both candidates and clients Melissa believes that “servicing” is the bare minimum she can do, and she strives to go above and beyond that by “serving” her customers’ needs instead.  Melissa has also said that the greatest satisfaction she gains from work is creating strong bonds with employees, and helping candidates through positive job transitions. 

Terry Davis began her FirstStaff career in 2003, when she helped open FirstStaff’s Hot Springs Branch.  Clients know that Terry will give them 100% of her attention until she exceeds their expectations; a true representation of FirstStaff’s world-class service mission.  Working late?  Of course!  Working Saturday?  If needed!  Reorganizing your filing system?  No, but she can get you a temp for that!  Terry is equipped with a ready smile, energetic personality, and compassionate heart.  She keeps her HR skills sharp by staying active in the West Central Arkansas Society of Human Resource Management (WCASHRM).  She is also on the FirstStaff Safety Team, is OSHA-10 Certified, and stays current on safety issues and trends.  Terry loves FirstStaff, as demonstrated through her attitude and commitment!  FirstStaff is lucky to have Terry on the team. 

Jennifer Tiller began her FirstStaff career in Hot Springs in 2014, as a calm, reserved professional.  It didn’t take her long to sprout wings and learn to fly.  Today, Jennifer has the knowledge and expertise to step into any situation and be an effective leader.  She treats every interaction as an opportunity to improve someone’s day, and does so with enthusiasm. She is quick to smile and even quicker to jump in and help where needed.   She embodies teamwork and can always be counted on to go the extra mile for customers, employees and jobseekers alike.  If you are looking for excellence in a staffing company, Jennifer and the team at FirstStaff Hot Springs are there to give it to you. 

Audrey joined the FirstStaff team in 2015 at the Conway branch.  She most enjoys the problem-solving aspect of staffing, which includes listening to clients and candidates, then recommending solutions to best address their unique needs. She sets herself apart with unmatched accessibility, and a willingness to always go the extra mile to ensure her candidates are matched with the best company for their skills and experience.  Audrey’s drive to meet client needs is part of what allows FirstStaff to provide world-class service.

Carolyn Cooley began her career in staffing in the Fort Smith area in 1987, and she has been a valuable member of the FirstStaff team since 2010.  She tried to retire, but just couldn’t stay away from FirstStaff, and still comes to the office 2-3 days per week.  Even when she’s not at work, she’s answering e-mails and phone calls from her clients and communicating with the office.  With over three decades in the staffing industry and a reputation for honesty and integrity, she has developed great relationships in the Fort Smith area.  Customers, employees and jobseekers know she will do her absolute best for them.  Carolyn is generous of spirit and of knowledge, always willing to share her insights with her team, and is a leader in the community as well.  She is a member of the Fraternal Order of the Eagles and served that organization as State President from 2007-2008, raising money for cancer research at Arkansas Children’s Hospital.  She has also been involved with the Chamber of Commerce and the Kistler Center.  Please don’t ask her for the shirt off her back—she’ll give it to you, and it’s not your color anyway.   

Jennifer Hedgecock began her staffing career in 1998 and joined the FirstStaff family in 2016.  With over 20 years of medical, industrial and clerical staffing experience, she has pretty much seen, heard, and handled it all.  She has the best stories!  Even after all these years, she still enjoys coming to work every day and seeing what will happen next.  Jennifer’s superpowers are her leadership abilities and her compassion.  To inspire, encourage and motivate others comes naturally to her, and she is able to relate to people of all walks of life.  Jennifer is also a creative problem-solver and loves to come up with new ideas for attracting employers and applicants to FirstStaff.  She works hard to help people and organizations reach their goals, and goes the extra mile to make sure they get the results they are seeking. 

Janet Iraburo was a member of FirstStaff’s Fort Smith branch from 2007 to 2010 and the team welcomed her back with open arms in 2015.  “I missed staffing,” she says, “it’s fun and challenging and never the same day twice.”  She might not describe herself as a natural leader, but people who know her certainly would.  Janet’s humor and friendly attitude make her a hit in the office, but the way she balances those attributes with knowledge and professionalism lets clients and employees know that she will do whatever it takes to serve them properly.  She loves being able to solve problems and change the direction of a client’s day by giving them one less thing to worry about.  She also instills confidence in jobseekers and employees by recognizing their unique qualities and putting them in positions where they can experience personal and professional growth.  She builds connections with them (in English or Spanish!) and truly cares about their success.  Gracias, Janet!

Sheryl King had over seven years of experience in Human Resources before she arrived on the scene at FirstStaff.  That proficiency in managing the candidate experience helped her easily transition to the world of staffing when she came to our Fort Smith office in the summer of 2018.  Sheryl’s favorite part of the job is interviewing.  She is a strong communicator and enjoys listening to people and understanding their journey.  She also likes the challenge recruiting brings in finding the right person for each job.  If she wasn’t a staffer, Sheryl says she would most likely be a day trader, but that would be a waste of her terrific smile and people skills. 

Blanca Rivas began her staffing career when she joined the FirstStaff family in 2018.  Even though she had no prior experience in staffing, she caught on very quickly and is a vital member of our team.  She gives credit to the incredible people she works with, but they insist it is Blanca’s intelligence and can-do attitude that deserve the credit. One look at Blanca and you know she is a true professional, but it doesn’t stop there; she is also articulate, funny and genuine.   It doesn’t take long to realize she fits right in with the rest of the team, working hard, collaborating and sharing laughs.  She loves being able to help clients with their staffing needs, as well as helping employees and applicants find opportunities for professional growth.  Matching employees and clients isn’t always easy, but Blanca is not one to shy away from a challenge.  Bienvenida, Blanca! 

Becky Dockray has been at the FirstStaff branch in Paris, Texas, since it opened its doors on January 2, 2017, but her roots go way deeper than that, with six years of previous staffing experience in the area and many more years in marketing and management.  She is a Texan, through and through; honest, hard-working, good-natured, and always willing to help a neighbor.  Becky builds and maintains strong professional relationships and has earned a stellar reputation in the Paris community.  FirstStaff applicants and employees love her positive attitude; her goal is to inspire each individual to work hard and reach their fullest potential.  Becky expects 100% out of everyone on the team and sets that example herself.  She integrates fun into every day, and never, ever backs down from a challenge.  In addition to her duties at FirstStaff, she is active in The Cowboy Church in the Camp, where she volunteers for the Downtown Food Pantry in Paris.  You can also find her cheering on her grandchildren and supporting Honey Grove Youth Sports or visiting local thrift shops in search of great finds. 

Tish Marshall has been with FirstStaff almost since our Paris branch opened its doors.  Even though she was new to the staffing industry, her experience in management made her an ideal fit for FirstStaff.  The most rewarding part of working for FirstStaff is telling an employee she has found them a job.  She knows that most people just want to find a place where they can have job satisfaction and opportunities to grow.  Tish’s approach is honest and direct; candidates and employees have no doubt that Tish does what she says she will.  Outside of work, Tish is the New Member Coordinator at her church, an ambassador at the Chamber of Commerce, and volunteers for Dylan’s Drivers and the Lupus Association of America.  She is thankful for FirstStaff, and FirstStaff is thankful for her!

Sherry Maxwell began working at FirstStaff in 2017 and it was soon obvious that she would be a great asset in our Paris office.  She has a very close relationship with the local Texas Workforce office and works daily to make sure the office is capitalizing on all the resources they offer.  Sherry is very active in her church and loves to read, especially James Patterson.  She is a proud Paris High School Wildcat and she frequently volunteers at the middle school and high school in support of her granddaughter, Natalie.  She enjoys taking Natalie to the latest superhero movies, and if she could choose a superpower for herself, she would choose to fly.  Is it a bird?  Is it a plane?  It’s Sherry, soaring to new heights!

Mitzi Havens has been a vital member of the FirstStaff team since 2001.  Mitzi handles her duties as FirstStaff’s Controller with a tireless work ethic and unparalleled attention to detail.  It is this focus and drive that enables Mitzi to excel in managing FirstStaff’s accounting and IT operations.  Team members like Mitzi are FirstStaff’s greatest competitive advantage.

Kevin Santiago joined the FirstStaff corporate team in 2018.  Once Kevin joined, he immediately took over the running of more day to day back office processes than one could imagine.  Despite learning on the fly at the time, Kevin has become the “go-to guy” for background checks, workers compensation, and unemployment management.  Beyond that, Kevin also serves on the FirstStaff Safety Team, handles employment verifications, and assists with payroll processing, all with an uncanny level of aplomb. In addition to his many talents, Kevin is fluently bilingual in Spanish and English.  If FirstStaff is a machine, Kevin is the oil that keeps it running. 

James Schulte came to work for FirstStaff in 2014 while enrolled in law school.  After graduation, he joined the company’s corporate office full time and continues to lend his expertise to FirstStaff branches when needed.  As a lawyer, James is highly intelligent and is a great resource for interpreting background checks and employment law.  As a person, he is highly likable and approachable, which kind of makes you question whether he really is a lawyer.  James is an active member of FirstStaff’s Safety Committee and a Senior Examiner for the Governor’s Quality Awards.